Capital Improvement

The Housing Authority of Winston-Salem is committed to the utilization of capital improvement funds to improve and increase the supply of existing housing stock and to transform HAWS developments into viable mixed income communities.

Frequently Asked Questions

Who decides how the money for the Capital Fund Program Grant is expended?

This grant is a partnership process. Residents, staff, HAWS Board of Commissioners, local Government, and the city at large work together to determine the needs of each community. Once the needs are determined, these are ranked in order with emergency items leading the list. The HAWS has taken the position, in the past and currently, to modernize communities starting with the oldest community to the newest. In addition, some mandates are placed by HUD, the City and other governmental agencies which dictate work items that take first preference i.e., 504 (Handicap Accessibility) Compliance, Lead Base Paint Testing and Abatement, dumpster pads, etc.

Our community has requested unit modifications.

When can we expect those updates?

All Capital Improvements are scheduled on a five- (5) year plan based on HUD policy. This policy requires that residents, community stakeholders, public and private governmental entities respond to a survey, designed to prioritize needs. Up to 65% of all Capital Improvement funds provide direct enhancements and upgrades for public housing properties.

Who oversees contracted work? And how does one report damages due to contracted work?

A highly trained staff oversees construction jobs for all HAWS Capital Improvements. Contractors must follow the specifications in the scope of work awarded to maintain compliance.

If damages are incurred by the resident after contracted work is complete the following steps are to occur:

1. An incident report is filed with the manager of the development.
2. The manager forwards the incident report to the Capital Improvements Division.
3. In turn, Capital Improvements Department contacts the contractor to repair or replace the item(s) damaged.

When can I expect payment on my invoices for contract services?

When contract work is completed, maintenance should be notified so they may inspect the work and inform accounts payable that the work has been completed satisfactorily, then payment can be made. Invoices should be sent directly to accounts payable in finance at 901 Cleveland Avenue, Winston-Salem, NC 27101. While we attempt to pay invoices as quickly as possible, the term of payments is contract specific, but usually a net 30 days after a passed inspection.